Privacy Policy
Last updated 18 September 2026
1. Information we collect
We collect information you provide directly (name, email, phone number, city, profile details) along with verification documents submitted by vibers, messages sent through the platform, and booking and payment records.
2. Verification documents
Government ID submitted for viber verification is encrypted, accessible only to our safety and moderation team, and is never displayed on a public profile or shared with other users.
3. How we use your information
We use your information to operate VibeAlong, verify identity, process bookings and payments, respond to safety reports, and improve the platform. We do not sell personal data to third parties.
4. Sharing information
Limited profile information (name, photo, activities, city) is shown publicly as part of using the marketplace. Contact details, payment information and verification documents are never shared with other users.
5. Data retention
We retain account and booking data for as long as your account is active and as required to meet legal and safety obligations, after which it is deleted or anonymised.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting privacy@vibealong.app.